Terms & Conditions
Use of this Site
All Site contents ("Contents") are intended solely for non-commercial use. You may not download or copy the Contents displayed on the Site. You may not reproduce any Contents of the Site or any related downloaded content and documents. All software used on this Site is the property of InvisibleMask and protected by U.S. and international copyright laws. The Contents on this Site may be used only for shopping. All other uses, including modification, reproduction, transmission, distribution, or display of the Contents on this Site is prohibited.
Users are prohibited from violating or attempting to violate the security of the Site or other of the Site's users, including: accessing data not intended for such user or logging onto a non-authorized account; attempting to compromise the vulnerability of a system or network or to breach security or authentication without authorization; attempting to interfere with service via means of submitting a virus other means to deny others to the Site. Violations of system or network security will result in civil or criminal liability. InvisibleMask will investigate occurrences that involve such violations and will involve law enforcement in prosecuting users involved in such violations.
All orders are shipped via USPS Priority mail at no charge to customers in the U.S.. Express mail upgrades are available for a $35 fee. Canadian customers are charged a $25.00 shipping fee for USPS priority mail. Priority Mail orders are usually shipped within 48 hours and please allow up to 5 days in transit. This means it could take 7-10 days to actually receive your package although it is usually in under 5 days. Express Mail orders usually ship the same day or within 24 hours. Please understand that choosing (express) overnight does not necessarily mean your order will be in your hands tomorrow. We do not ship orders Sundays.
Please note that there may be certain orders that we are unable to fulfill and we must cancel. We reserve the right, at our sole discretion, to refuse or cancel and credit any order for any reason. We will contact you if all or any portion of your order is canceled or if additional information is required to complete your order.
Occasionally, pricing or typographical errors may occur. In the event that an item is listed at an incorrect price or with incorrect information due to an error in pricing or product description, We shall have the right, at our sole discretion, to refuse or cancel any order(s) placed for the item(s). In these events, we may contact you for further instructions or inform you of the cancellation of your order.
Prices and availability are subject to change without notice.
Chargebacks and Disputes
You agree to defend, indemnify and hold harmless InvisibleMask and its affiliates from and against any and all claims, damages, costs, and expenses, including attorneys' fees, arising from or related to your use of the Site.
Installation Disclaimer: InvisibleMask.com makes every effort to assure that all precut paint protection film kits have been test fit or otherwise checked for fit and suitability for the specific make and model advertised. Despite the fact that thousands of retail customers have been successful in installing this product themselves, a professional quality installation does require some skill on the part of the installer for which InvisibleMask.com cannot be held accountable. InvisibleMask.com’s liability is limited to providing installation instructions, and advice via telephone and email correspondence or through our "how to" webpage. The purchase and installation of InvisibleMask.com precut kits is done so at the buyer’s risk. InvisibleMask.com recommends that any repainted surfaces on your vehicle be professionally painted and fully cured before applying paint protection film. If the paint protection film is removed, it is possible that the non OEM painted surface could be damaged in the removal process. If not professionally installed InvisibleMask can not be held responsible for damage to the clear coat or the painted surface. The buyer recognizes this risk on non OEM paint or UNPAINTED surfaces and InvisibleMask can not be held accountable.
New Film Defects: InvisibleMask inspects every piece of film before and after we cut the pattern. If the product is not to our quality specifications then we won't ship that product and will cut new film(s). We can not warranty films that may show a defect immediately after installation as an incorrect installation process may have caused the defect. Please inspect the film prior to installation and while the film is still on the backing sheet. This will confirm that it was not an installation issue and removes the possibility that it was done during the installation.
Return Policy: Buyer recognizes that all orders are custom manufactured after the order is placed. Therefore, under most circumstances, any request to return a product due to reasons other than product defect or incorrect shipment (i.e. wrong parts, incomplete parts, etc.) is not allowed but on occasion, we do make exceptions. If we have a pending order for the same part numbers or it is a very common part we may consider approving a return. All *approved* returned products will be subject to a 35% restocking fee. Any return must be done within 30 days from the date of purchase. To process a return, please contact us at firstname.lastname@example.org to receive the return information. We must receive all returned merchandise in resalable condition before credit will be issued. Film that is not packaged correctly, damaged in shipping, peeled off the backing, or in any condition other than the way it was sent to you then we can not refund or accept the return.
Back Orders: Unless otherwise specified by the customer, all orders for merchandise temporarily out of stock will be held on back order and shipped when available.